Maximizing Efficiencies and Saving Money = First Time Fix

Jim Rickner, National Training Director, Conquest Imaging

Jim Rickner, National Training Director, Conquest Imaging

Mon. April 10: 8-9:15am

This presentation will take the biomed through a proven process for a first-time fix. Since this process was implemented, our service engineers have maintained a first-time fix rate of 90 percent. Repairing the biomedical diagnostic system on the first encounter:

  1. Using PMs
  2. Interviewing the End-User
  3. Homework